Process Improvement

Eighty-Five Percent of "PEOPLE PROBLEMS" Show Up This Way! 

  • Reinventing the wheel everyday - no protocols 
  • Lots of undocumented little fixes made over the years and no one knows why - no integration
  • Functions and departments doing their own thing with no connection to the whole
  • Crisis management - no one has time for a permanent solution

They Look Like Broken Or Missing Systems To Us - And Here's Why They Don't Get Fixed!

  • Reinventing the wheel everyday - no protocols 
  • Lots of undocumented little fixes made over the years and no one knows why - no integration 
  • Functions and departments doing their own thing with no connection to the whole 
  • Crisis management - no one has time for a permanent solution 

No! It's Not A Typo. The Two Lists ARE Exactly The Same

Albert Einstein said, "You can never solve a problem on the level on which it was created."  If you think most of your problems are caused by people and you lack the processes to solve those problems, you'll be stuck in a perpetual loop and you won't get out until you do something different. That's why you need process improvement. 

Here's What Your People Would Be Doing If They Were Stepping Out Of The Loop

  • Slow down in relating to each other. Stop treating every event as an emergency. 
  • Look for what's missing in the system or process. 
  • Evaluate themselves first, before evaluating others. 
  • Stop asking "how" to solve the problem until the problem and desired result are defined.
  • Ask questions, listen to each other, and explore new ideas.
  • Collect evidence, identify criteria and analyze the situation deliberately before they take action.
  • Follow through on improving the process.

What Makes ChoiceWorks Unique in This Field is How We Integrate Process Improvement With the Development Of Your People and Teams. We Create:

  • Buy in for the new process during the design, implementation and operational phases of the project.
  • An accountable culture supported by a system of agreements.
  • Productive collaborative meetings that generate decisions, agreements and actions.
  • High performing teams.
  • improved decision making at all levels.
  • Alignment around organizational goals.
  • Full engagement where everyone leads, even if they don't have titles.
  • Ownership for the consequences of people's choices.
  • Learning and creativity from conflict and mistakes.

Contact Us           Get Our Newsletter          Watch Our Video Introduction

Or call Steve Morris at 619-450-6777 x222 if you want to explore your leadership development. 

Assess Processes (Next Process Improvement Page)

Lead  Accountabillity for Results

Choose the Right Person

Create High Performance Teams

Develop Individual Leaders 

Process Improvement Cases